FAQs

Have a question, need product recommendations, or just want to say hi? You can reach us via the contact form or by sending an email to hello@noey.co

Please allow 2 business days for a reply.

Free returns & exchanges within 30 days of purchase! Visit returns.noey.co to begin the return or exchange process.
Visit our Returns Policy for full details.

We offer free shipping on all U.S. on orders over $100
Orders placed at noey.co will be processed and shipped within 2-4 business days. Orders placed before 12pm PST will begin processing the same day - orders placed after 12pm PST will begin processing the following business day.
You will receive an email confirming your shipping information once an order has been shipped.
We apologize in advance for any delays from shipping couriers, which are unfortunately out of our control.
We currently ship to all US states. Shipping is free for US orders $100 or above. Shipping cost for other orders will be calculated at checkout.
We also ship to Canada. All shipping costs to Canada will be calculated at checkout.